Your reps can cover the top hundred accounts. The other two thousand buy less every year, and the order data announces every defection in advance. Here is exactly what the agents do about it and what they cost.
Distribution is a share-of-wallet business where wallet share erodes invisibly. The account still orders, so nobody worries; it just orders less, one category at a time, as competitors pick off lines. The order history announces every one of these defections as a gap, and at two thousand accounts, no rep team can watch them all.
The long tail is the mirror image: hundreds of small accounts that would buy more if anyone called, but the math never supports the rep visit. That is precisely the economics agents change: the cost of a good, informed touch drops to nearly zero, and the tail becomes profitable to work.
Watches every account's ordering rhythm across every category. The account that stopped buying abrasives, the one whose reorder slipped two weeks, the category quietly migrating to a competitor: flagged with the history attached.
Works the accounts your reps cannot economically visit: reorder reminders, relevant new products, the check-in that keeps small accounts from drifting. The tail finally has a rep.
Chases every open quote and contract renewal: the nudge, the requote when pricing moves, the escalation to a human when the account signals it matters.
Introduces new lines and categories to the accounts whose purchase patterns say they should be buying them, with the evidence in the pitch. Share of wallet grows account by account.
The economics of a good touch change completely. An agent reading your order history knows every account's rhythm, notices every gap, and sends the informed, specific outreach a great rep would send if a great rep could watch two thousand accounts at once. Your humans get the flagged escalations and the biggest relationships; the tail and the early warnings finally get worked.
Same prices as everyone: the Revenue Leak Audit is $9,500 fixed, guaranteed to find 10× its fee in annual leak or you don’t pay. Agent builds run $25,000 to $75,000 by scope, and the Scoot platform is $100 to $150 per seat per month. Prices are on the pricing page, the same way your price is on every quote you send.
No. The agents work alongside the tools you already use. The audit maps how work actually happens in your company before anything gets built.
You do, for the long term: the agents, your customer conversation history, and the playbook. The monthly platform fee is run-cost, not rent; you own your trucks and still buy fuel. And we train your people to run and extend the system as your AI program grows.
Tell us how you sell today. Leave with where we’d look for the leak in your business and what we’d build first. Prices are posted; no retainers, no surprises.
Book 30 minutes with Ed