The machine sale is the beginning: parts, service, consumables, and eventual replacement are where the margin lives, and third-party suppliers are quietly taking it. Here is exactly what the agents do about it and what they cost.
Equipment makers run the longest sales cycles in industry and staff them like sprints. An eighteen-month deal touches budget cycles, champions who change jobs, and specs that evolve; the vendor who stays present through all of it wins. Most follow-up dies by month four, which is why trade-show badge scans have a half-life measured in weeks.
Meanwhile the installed base, the highest-margin market you own, buys its parts and service from whoever asks. Every machine you have shipped has a maintenance schedule, a parts consumption pattern, and a replacement date. Third-party suppliers mine that; most OEMs do not.
Keeps every long-cycle pursuit alive: budget-season check-ins, spec updates, new-champion onboarding when contacts change jobs. Eighteen months of persistence without eighteen months of rep time.
Assembles quotes, configurations, and spec responses from your catalog and application history. Engineering reviews the exceptions instead of building every document.
Works every shipped machine as an account: parts due by consumption pattern, service contracts proposed before the warranty lapses, consumables on replenishment cadence. Your margin stops leaking to third parties.
Watches machine age, duty cycles, and support costs across the installed base and flags replacement conversations at the right moment, with the trade-in math drafted.
Every machine you shipped has a knowable maintenance schedule, parts pattern, and replacement horizon. The aftermarket agent works that ledger continuously: parts proposed by consumption cadence, service contracts offered before warranties lapse, consumables replenished on schedule, and refresh conversations opened when the duty-cycle math says so. The revenue was always there; now something is asking for it.
Same prices as everyone: the Revenue Leak Audit is $9,500 fixed, guaranteed to find 10× its fee in annual leak or you don’t pay. Agent builds run $25,000 to $75,000 by scope, and the Scoot platform is $100 to $150 per seat per month. Prices are on the pricing page, the same way your price is on every quote you send.
No. The agents work alongside the tools you already use. The audit maps how work actually happens in your company before anything gets built.
You do, for the long term: the agents, your customer conversation history, and the playbook. The monthly platform fee is run-cost, not rent; you own your trucks and still buy fuel. And we train your people to run and extend the system as your AI program grows.
Tell us how you sell today. Leave with where we’d look for the leak in your business and what we’d build first. Prices are posted; no retainers, no surprises.
Book 30 minutes with Ed